Terms of Service – Canada Speech
1. Introduction
Welcome to Canada Speech. By accessing or using our services (online or in person), you agree to comply with and be bound by the following terms and conditions.
2. Booking & Payment
All sessions must be booked in advance. Payment is required before or at the time of the session unless otherwise agreed. Missed sessions may be subject to a cancellation fee.
3. Marketing Communications
By providing your email address or phone number, you agree to receive occasional promotional messages regarding our programs, workshops, or service updates. You may unsubscribe at any time via the “unsubscribe” link in our emails or by replying "STOP" to SMS messages.
4. Intellectual Property
All materials, designs, and content provided through our services or website remain the property of Canada Speech. Unauthorized copying, distribution, or reproduction is prohibited.
5. Disclaimer
Our services are provided by licensed or trained professionals; however, results may vary by individual. We do not guarantee specific outcomes.
6. Modifications
We reserve the right to change these terms at any time. Updates will be posted on this page.
Privacy Policy – Canada Speech
1. Information We Collect
We collect the following types of personal information:
- Name and contact details (phone, email)
- Child’s age, needs, and progress (if provided)
- Communication preferences
2. How We Use Your Information
We use this information to:
- Deliver personalized speech and educational services
- Contact you regarding bookings or service updates
- Send promotional offers, only if you have opted in
3. Consent & Opt-Out
You provide consent when:
- Filling out contact forms
- Signing up for newsletters
- Giving verbal or written permission
You may withdraw consent at any time by contacting us or using provided opt-out methods.
4. Sharing Information
We do not sell or share your personal information with third parties, except:
- When required by law
- When partnering with healthcare professionals with your consent
5. Data Storage
Your data is stored securely using encrypted systems. Access is limited to authorized personnel only.
6. Children’s Privacy
We collect information about children only with parental or legal guardian consent. This information is kept confidential and used strictly for service delivery.
7. Contact
For questions or privacy-related requests, contact us at:
Email: info@canadaspeech.com
Location: Thornhill, Ontario, Canada